Why Frustrated Home/Business Owners Love Us

Frustrated Local Home/Business Owners
Love Our Responsiveness & Customer Care

Whether Your Solar+Roofing Project Is Small Or Large,
You Stay In The Loop As We Adapt To Circumstances

One thing we help home and business owners understand about ‘Going Solar’ is that it’s typically not a simple process. It’s common for folks to get frustrated when it turns out not to be as much of a cake-walk as they thought. And, hiccups happen. While our solar/roofing specialists might make it look and feel easy, projects often go sideways because of issues outside our control.

Some examples include:

  • Nationwide events and emergencies, like we experienced in 2020-2021. This also involves supply chain issues for components and materials. Although we’ve been fortunate enough not to have to deal with those headaches for the most part.
  • Addressing underlying issues with your home’s energy usage, the roof, and current electrical system.
  • With high-integration, high-complexity projects that combine services (smart home microgrid solutions, solar solutions, roofing, battery storage, and EV charging), we’re likely to encounter challenges.
  • Environmental disasters, like wildfires and severe storms.
  • Dealing with utility companies during the pre & post-installation processes.

Thankfully, Responsiveness Is A Simmitri Calling Card

We analyze. We adapt. We communicate. We respond. And we’re perfectly capable of innovating solutions when circumstances call for it. With thousands of successful projects and decades of experience under our belts, our customer service is accommodating and dedicated.

But don’t just take our word. Here’s one of our testimonial videos to help bring these points home.

I chose Simmitri because I felt there was really good customer service. I enjoyed working with them. They always answered my questions in a very timely manner. I also wanted to support Simmitri because they’re a local company, and because of the experience they have in roofing.

Our name, Simmitri, is about the relationships between a) roofing and solar, and b) clean energy solutions and the environment. By focusing on the balance of these relationships, we’ve grown from a small family-owned roofing company in the 1990s, to a leader in green energy and energy management solutions that Restores The Balance Of Power to consumers – away from the carbon economy and into the clean energy economy.

This is one of the reasons customers have such great experiences with us. We’re nerds for this stuff! We’re passionate. And we care about people and planet above all else.

The communication was really good. Different people were keeping me up to date throughout the different stages of the process after I signed on. They kept me up to date on the status of my project. I was happy with the service.”

Absolutely. Communication is key. From our high-level corporate oversight to our experienced team of roof system techs, energy advisers, operations/install personnel, project management professionals, sales consultants, customer success crew, and energy-efficient building performance analysts, we’re all passionate about engaging customers in… modernizing and going green the way it should be done.

The installation team that came in were quick and did a great job. They cleaned up nicely and worked efficiently, so far I’ve had a really good experience.”

Why do solar+roofing projects SEEM to go so smoothly, hiccups and all, from the perspective of once-frustrated home and business owners? Proper planning, preparation, proactive communication, and a seasoned prudent approach. This is at the crux of our success and why we have such great reviews and testimonials.

Interested In Going Solar? We’re Ready

Learn about the Custom, Detailed Workmanship we’re known for as we design, build, and install systems here in the Chicagoland-Milwaukee area. Dig into our Residential Solar, Commercial Solar, or even Corporate Energy solutions. Of, if you’d prefer to speak to someone directly who can answer your initial questions, Contact Us. We look forward to hearing from you and learning about your project soon!